Frequently Asked Questions

Everything you need to know about your Free Fly experience.

What is the primary material used in Free Fly apparel?

Our signature products are crafted from high-quality bamboo blends, offering natural sun protection, exceptional softness, and moisture-wicking properties for all-day comfort.

How should I care for my bamboo clothing?

To maintain the longevity of your gear, we recommend machine washing on a cold, gentle cycle and tumble drying on low heat or hanging to dry.

What is your return and exchange policy?

We offer a 30-day return and exchange window for all unworn and unwashed items with original tags attached. Returns are simple and can be initiated through our online portal.

Does Free Fly apparel provide UPF protection?

Yes, many of our products are independently tested and rated for UPF protection, ranging from UPF 20 to UPF 50+ to keep you safe during long hours in the sun.

How long does shipping typically take?

Standard shipping usually takes 3-7 business days within the continental U.S. We also offer expedited shipping options at checkout if you need your gear sooner.

Do you offer international shipping?

Currently, we ship to all 50 U.S. states and select international territories. Please check our shipping page for a full list of available destinations and rates.